Privacy Policy

Information We Collect

When you request a quote or contact us through our website, we collect the details you share with us. This includes your name, phone number, email address, property address, and a description of the roofing work you need.

We also collect basic technical information automatically when you browse our site, such as your IP address, browser type, device type, and the pages you visit. This helps us keep the site running smoothly and understand what visitors are looking for.

How We Use Information

We use your contact details to respond to your request, schedule a roof inspection, prepare an estimate, and keep you updated about your project. If you become a customer, we use your information to coordinate the work and follow up after completion.

We also use website data to improve our pages, fix issues, and make sure our services are easy to find online. We may send occasional updates or seasonal maintenance reminders if you have asked to hear from us.

Cookies and Tracking

Our website uses cookies and similar tools to remember your preferences and understand how people move through the site. Cookies are small files stored on your device that help pages load faster and work the way you expect.

You can set your browser to block or delete cookies at any time. If you do, some parts of our website may not work as smoothly, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use trusted third-party tools, such as website analytics services, to see how visitors find and use our site. These tools may collect information like your IP address, browser type, and pages viewed. They help us understand what is working and where we can improve.

We may also use scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service and are expected to protect it.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with team members and trusted partners who help us run our business, such as scheduling software or payment processors, and only when needed to serve you.

We may also share information if the law requires it, to protect our rights or safety, or as part of a business transfer. In every case, we share only what is necessary and keep your details secure.

Data Retention

We keep your contact and project information for as long as we need it to provide our services, honor any warranty, and meet our legal and accounting requirements. When that time is up, we securely delete or anonymize the information.

If you ask us to remove your details and we are not required to keep them, we will do so promptly.

Data Security

We protect your information with reasonable administrative, technical, and physical safeguards. This includes limiting access to your details to team members who need them to do their jobs and using secure methods when we handle payments or sensitive data.

No website or email system is completely secure, but we work hard to keep your information safe and review our practices regularly.

User Rights

You can ask to see the personal information we hold about you, request a correction, or ask us to delete it. You can also opt out of marketing messages at any time by using the unsubscribe link or calling our office.

To make a request, contact us using the details at the bottom of this page. We will respond within a reasonable time and explain any limits that apply under the law.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.